Patient Information
Please Read
All patients are personally responsible for advising the treating physiotherapist of any existing medical conditions, medication taken at present, possible pregnancy or if a pacemaker is fitted.
All patients are responsible for providing accurate personnel and contact details.
Patients are responsible for ensuring that accurate insurance details are provided to the clinic.
Patients are responsible for paying for the treatment received without exception.
If patients insurance companies do not pay the full amount invoiced, patients are liable to pay any outstanding amounts.
Patients consent for electronic storage of data on our records management system.
Patients consent to the sharing of data with other Cheshire Physioactive Clinic professionals.
Patients have the right to ask for a chaperone to be present during their consultation and treatment.
Less than 48 hours notice of cancellation is subject to 50% charge, less than 24 hours notice is subject to payment in full.
Please Discuss any concerns with a member of the team
I have read, understood, and accept the above terms and conditions, and give informed consent for an assessment and ongoing professional physiotherapy treatment.
Kind Regards
Cheshire Physioactive Team
April 2023
Amendment to Physiotherapy Practice Terms & Conditions
Pilates Group Sessions – Update (April 2026)
All Pilates group sessions must be paid in full at the commencement of each calendar month.
Sessions booked within a given month must be attended within that same month. Where a client is unable to attend a scheduled session, the session may be rearranged to an alternative date within the same calendar month, subject to availability.
Please note that any unused sessions at the end of the month will be forfeited and cannot be carried forward to subsequent months, credited, or refunded.








